Campus Computer: Print any document as you normally would and choose WEPA as the printer. That print job will be associated with your @GCCCD email address/student ID and can be released at any WEPA print station.
NOTE: if your username is longer than 20 characters, please see "documents not in queue" in the troubleshooting section below.
Laptop: Login to www.wepanow.com using you @GCCCD email and password
You can also download the WEPA Print Driver and print directly to campus printers from your personal device.
Smart Device (Phone, Tablet): Download the WEPA app from the Apple or Android app store
Direct Print: Login to the WEPA printer kiosk to print directly from a USB drive, your connected Cloud services or the attached scanner.
Email: Email your document to firstname.lastname@example.org which will return a code to your email that can be entered at the print station.
NOTE: If you send the email from an @GCCCD email address, you won't receive a code. Login to the kiosk as normal to print.
For your security, be sure to log out of your wēpa account when you’ve finished printing. The green logout button will appear in the lower right corner of the screen. The wēpa print station will automatically log you out after 10 seconds of idle time, after your last print job has completed.
You must add a minimum of $5 to your account . If you do not print from your WEPA account and instead use a credit card for each transaction, you will incur a $0.40 processing fee per job. You can deposit funds in 4 ways:
WEPA Station: Visit any wēpa kiosk and login or swipe your ID card using the card reader near the screen. Review your wēpa account balance at the top right, below your name. Click "Add Funds" and use the keyboard on the Kiosk to complete the transaction.
Website: After you’ve logged into your wēpa account, you should see your account balance below your name and can add funds there.
Visit the Campus Cashier window outside of building 10 to purchase a $1 or $5 WEPA pre-paid card that can be swiped at the Kiosk.
NOTE: Cash/Coin is not accepted
WEPA kiosks do not take Cash payments. You must use a credit card or cloud account. You may alternatively pre-load your account at www.wepanow.com
NOTE: Type in Credit Card at Kiosk
If you choose to pay "one time" with a credit card, you must type in the card number (Credit Cards can't be swiped).
To refund an incorrect print job or obtain a full refund of your account, visit support.wepanow.com and submit a ticket, call or chat.
NOTE: You cannot receive a full or partial refund on a pre-paid card.
If your job fails to print or has an issue, please submit a ticket or start a live chat at support.wepanow.com
If you are an active student but your email account has not yet been setup, please attach documents to an email via a personal account and send them to email@example.com which will return a code to your email that can be entered at the print station. You will be required to use the "one time" credit card option or pre-paid card for payment. You can also print directly at the kiosk with a USB drive.
Please visit the Techmall and speak with the Open Computer Lab staff for general support and questions.
If you have changed your name / campus username with Admissions and Records, you will need to login to the WEPA online portal using your new campus account to update your linked WEPA account.
You can link your personal and campus cloud accounts (Google Drive, Onedrive, Dropbox, etc) to WEPA in the app, at the kiosk or on the website. Once linked, you can then print files directly at the kiosk without a computer.
NOTE: Campus OneDrive uses your campus email/password for login, for private services (google, dropbox) you will need to login as your personal account when linking.
View the WEPA help guide here for more information
Members of the Public:
If you do not have a campus ID, you can print from a USB drive or the WEPA scanner directly at the kiosk. You can also email your document to firstname.lastname@example.org which will reply with a code that can be entered at the print station.
You can also create a personal WEPA account by signing up at www.wepanow.com and choosing Login > Register. This will allow you to print from the web, your personal device or link Cloud accounts and print from the Kiosk without a computer (see the "link cloud accounts" section above).
NOTE: All active GCCCD students automatically have a WEPA account created, please do not create a personal account if you are a student.