Passwords and Accounts

Grossmont College accounts use a combination of unique and unified passwords. Please see below for information specific to each system

 

  • College PIN: Your birthdate in 6-digit format MMDDYY
  • Reset Password: See "Password" section below or call the Helpdesk

Username

Comprised of your first and last name. See below for exceptions.

first.last@gcccd.edu or first.last@students.gcccd.edu depending on the service

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Username Exceptions
Username with Numbers:

In cases where multiple students share the same name, the user ID may have 5 numbers added to the last name to differentiate it.

  • example: "Frida Kahlo's" username would be frida.kahlo12345
  • example: "Firstname.Lastname" would become firstname.lastname12345
Long Names - usernames longer than 20 characters:

Some applications require you to shorten your username to be only 20 characters long (including the dot). The Troubleshooting guides below will note if this is needed.

  • example: arnold.schwarzenegger would be shortened to arnold.schwarzenegge
  • example: firstname.lastname12345 would be shortened to firstname.lastname12
Apple Computers:

Note that you must use your full email address to login to Apple computers on campus (first.last@students.gcccd.edu)

Password Types

There are 2 types of passwords utilized at Grossmont. Unique passwords are specific to the service and may be different from a password used for other services. The Network password is the password used for your campus email account and is the same across all related services.

 

Unique:

Canvas, Webadvisor, Zoom

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WebAdvisor
To access your WebAdvisor account:
  1. Go to https://wa.gcccd.edu
  • Username: first.last or first.last#####  
    (some IDs have 5 numbers added to the last name)
  • Password: The "first time" or default password is your birthdate in 6-digit format (MMDDYY, NOT MMDDYYYY)
To change/reset your WebAdvisor password:
  1. Click on the "I'm new to WebAdvisor" link in the lower right corner of the WebAdvisor page (even if you've already been using WebAdvisor in the past).
  2. Read the instructions, and then click "OK".
  3. Fill in your Last Name and one of the ID numbers and click "Submit".
  4. On the next screen, DO NOT fill in the blank, but instead click on the drop down menu on the right.
  5. Choose your email address and then click "Submit".
  6. When you submit, a temporary password will be sent to the email address you selected.
  7. Use that temporary password to login and update your WebAdvisor password to a new one that meets the prescribed conventions.
Canvas
To access your Canvas account:
  1. Go to https://gcccd.instructure.com/login/canvas
  • Username: first.last or first.last#####   
    (some IDs have 5 numbers added to the last name)
  • Password: The "first time" or default password is your birthdate in 8-digit format (MMDDYYYY, NOT MMDDYY)
To change/reset your Canvas password:

Click on the "Forgot Password?" link in the Canvas login window, and then follow the instructions as prompted.

 

  • For additional Canvas information, click here.
Zoom

Students do not need a zoom account to join a session hosted by their instructor, just click the provided link or visit www.zoom.us and click "join meeting" and enter the provided ID. If you are having technical difficulties with Zoom, please review the troubleshooting steps on their site.

 

Grossmont College's Zoom presence is managed by the California Community College system. Should you need a dedicated school-linked account please contact their support.

Network:

Email, On-Campus Computers, Library Databases, WiFi, WEPA

Your campus network account is the username and password you use to access email and most other campus services. Eventually all campus systems will use this account.  Changing a network password will change it for all related services.

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Initial Password

Your initial password will be your birthdate in 6-digit format MMDDYY (NOT MMDDYYYY). Once changed/Expired you will set a password of your choosing. If you cannot reset your password using the guides below, contact the Grossmont Helpdesk

Change Password online
  1. Sign in to your  GCCCD email
  2. Click on the profile icon in the upper right corner and a drop-down menu will appear.
    • Located in the upper right corner of Outlook - a circle with your initial or profile picture.
  3. Click on “View account”.
    • If you are asked to process an “authentication” sequence at this point, select “authentication phone” only, and input your cell phone number to receive a code via text message.
  4. Click on “Password” to change your password. Make sure that your new password meets the requirements:
    • A minimum of 8 characters
    • Includes uppercase and lowercase letters
    • At least one digit
    • Preferably a special character (!@#$%^&*-_=+).
  5. If your new password is accepted by the system, there will be NO notification response.
    • To verify that the new password is working, sign out of Outlook and then sign back in with the new password.
Change Password On-Campus
  1. Login to a campus PC computer using your network account
  2. press ctrl+alt+del and select "change password"
  3. Enter your new password and press apply
Troubleshooting Password
  • Make sure you are using your webadvisor username
  • Some services (WIFI) don't require the @students.gcccd.edu, others do (Email, Apple computers)
  • Have you changed your password recently? If so, use the updated password
  • If your password doesn't work, but you have not changed it, it may be expired. Try logging into a campus computer (OCL and labs or Instructor stations). Sometimes this is the only way to change an expired password
  • For WIFI issues, see our WIFI self-help guide
  • If none of the above is working, contact the Grossmont Helpdesk
Login: Campus computer

 

To log on to a campus computer:
  • Username:   first.last or first.last#####   
    (some IDs have 5 numbers added to the last name)
  • Password: Network password
Login: Email

 

To access your Grossmont College email account:

District Guide on accessing email

 

  • Username: first.last or first.last#####   
    (some IDs have 5 numbers added to the last name)
  • Password: Network password

Your Grossmont College email address is:  first.last@students.gcccd.edu or first.last#####@students.gcccd.edu 

 

Login: WIFI

 

To access the Grossmont College WIFI:

 

Select "Grossmont Wireless" in your list of available networks

  • Username: first.last or first.last#####   
    (some IDs have 5 numbers added to the last name)
  • Password: Network password

20 Character Limit - If your login ID is longer than 20 characters, shorten it to only 20 characters including the dot. (see username section at top of page)

Read more about connecting to WIFI and settings on our WIFI Help Guide

 

Login: Library database 
To access the Grossmont Library databases:
 

When prompted to log in:

  • Username:   first.last or first.last#####   
    (some IDs have 5 numbers added to the last name)
  • Password: Network password

20 Character Limit - If your login ID is longer than 20 characters, shorten it to only 20 characters including the dot. (see username section at top of page)

 

For detailed instructions visit the "Library Login Help" page

 

Login: WEPA Printing
Visit www.wepanow.com
  • select "Grossmont Community College District" from the dropdown
  • Username:   first.last or first.last#####   
    (some IDs have 5 numbers added to the last name)
  • Password: Network password

NOTE: You can also login at any WEPA print station on campus

NOTE: IF your username is longer than 20 characters, you must use the WEPA website/App to print. You cannot print directly from a campus computer at this time.

Find out more in our WEPA self help guide here.

 

Expiration

Currently your student network password is set to expire every 365 days. This begins from when your account is created as a new student and then resets every year there after. If you password is expired you may be prompted to change it, if not:

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Reset Expired Password
  • Login to any campus computer (OCL and labs or instructor stations) - you will be prompted to change your password
  • Login to your student email - you will be prompted to change your password
If you cannot reset your password, contact the Grossmont Helpdesk or visit the Open Computer Lab for assistance