Username with Numbers:

In cases where multiple students share the same name, the user ID may have 5 numbers added to the last name to differentiate it.

• example: "Frida Kahlo's" username would be frida.kahlo12345
• example: "Firstname.Lastname" would become firstname.lastname12345

Long Names - usernames longer than 20 characters:

Some applications require you to shorten your username to be only 20 characters long (including the dot). The Troubleshooting guides below will note if this is needed (WIFI, on-campus PC).

• example: arnold.schwarzenegger would be shortened to arnold.schwarzenegge
• example: firstname.lastname12345 would be shortened to firstname.lastname12

Apple Computers:

Note that you must use your full email address to login to Apple computers on campus (first.last@students.gcccd.edu)

To access your Self Service account:

1. Go to https://selfservice.gcccd.edu

• Username: first.last or first.last#####  
  (some IDs have 5 numbers added to the last name)
• Password: The "first time" or default password is 6-digit campus password. After that, it will be the password you created.

To change/reset your Self Service password:

1. Click on "Forgot your username or password" under the login on the main page.

To access your Canvas account:

1. Go to https://gcccd.instructure.com/login/canvas

• Username: first.last or first.last#####   
  (some IDs have 5 numbers added to the last name)
• Password: The "first time" or default password is your campus password in an 8-digit format.

To change/reset your Canvas password:

Click on the "Forgot Password?" link in the Canvas login window, and then follow the instructions as prompted.

• Visit the "Canvas Student Support" page for more information.

Students do not need a zoom account to join a session hosted by their instructor, just click the provided link or visit www.zoom.us and click "join meeting" and enter the provided ID. If you are having technical difficulties with Zoom, please review the troubleshooting steps on their site at: https://support.zoom.us/hc/en-us/categories/201146643.

Grossmont College's Zoom presence is managed by the California Community College system. If you are faculty/staff and you need a dedicated school-linked account please contact their support.

Your initial password will be in a 6-digit format. Once changed/Expired you will set a password of your choosing. If you cannot reset your password using the guides below, contact the Grossmont Helpdesk

1. Sign in to your  GCCCD email
2. Click on the profile icon in the upper right corner and a drop-down menu will appear.
   • Located in the upper right corner of Outlook - a circle with your initial or profile picture.
3. Click on “View account”.
   • If you are asked to process an “authentication” sequence at this point, select “authentication phone” only, and input your cell phone number to receive a code via text message.
4. Click on “Password” to change your password. Make sure that your new password meets the requirements:
   • A minimum of 8 characters
   • Includes uppercase and lowercase letters
   • At least one digit
   • Preferably a special character (!@#$%^&*-_=+).
5. If your new password is accepted by the system, there will be NO notification response.
   • To verify that the new password is working, sign out of Outlook and then sign back in with the new password.

1. Login to a campus PC computer using your GCCCD account
2. press ctrl+alt+del and select "change password"
3. Enter your new password and press apply

• Make sure you are using your Self-Service username
• Some services (WIFI) don't require the @gcccd.edu, others do (Email); some require @students.gcccd.edu (Apple computers)
• Have you changed your password recently? If so, use the updated password
• If your username is over 20 characters long, that may be the issue instead, please see "username exceptions" above
• If your password doesn't work, but you have not changed it, it may be expired. Try logging into a campus computer (OCL and labs or Instructor stations). Sometimes this is the only way to change an expired password
• For WIFI issues, see our WIFI self-help guide
• If none of the above is working, contact the Grossmont Helpdesk

To log on to a campus computer:

• Username:   first.last or first.last#####   
  (some IDs have numbers as well)
  NOTE: Username must be less than 20 characters, see "username exceptions" above
• Password: GCCCD password

District Guide on accessing email

• Username: first.last or first.last#####   
  (some IDs have numbers as well)
• Password: GCCCD password

Your Grossmont College email login is:  first.last@gcccd.edu or first.last#####@gcccd.edu.

The address from which you will send, and to which you will receive messages will be : first.last@students.gcccd.edu or first.last#####@students.gcccd.edu 

Select "Grossmont Wireless" in your list of available networks

• Username: first.last or first.last#####   
  (some IDs have numbers as well)
  NOTE: Username must be less than 20 characters, see "username exceptions" above
• Password: GCCCD password
  
  

Read more about connecting to WIFI and settings on our WIFI Help Guide

When prompted to log in:

• Username: first.last or first.last#####   
  (some IDs have numbers as well)
  NOTE: Username must be less than 20 characters, see "username exceptions" above
• Password: GCCCD password

For detailed instructions visit Library Login Help 

Visit www.wepanow.com and select "Grossmont Community College District" from the dropdown

• Username:   first.last or first.last#####   
  (some IDs have numbers as well)

NOTE: IF your username is longer than 20 characters, you must use the WEPA website/App to print. You cannot print directly from a campus computer at this time.

Find out more in our WEPA self help guide

• Login to any campus computer (OCL and labs or instructor stations) - you will be prompted to change your password
• Login to your student email - you will be prompted to change your password