Microsoft Authenticator

• Using your smartphone, open your web browser app. Chrome, Firefox, or Edge browsers preferred (Safari may fail to work properly in some instances)
• Launch a new "Private" or "Incognito" window or tab
  Click here if you don't know how to do this on Safari (0:45)
  Click here to see how to do this on Chrome / Android (0:37)
• Navigate to outlook.com and click on "Sign In":

• Enter your gcccd.edu email address and select "Next"; if you don't know it, see the FAQs or the Guides section of this website:

• Enter your password and select "Sign In":

• You will be stopped by the Microsoft "More Information Required" screen:

• Select "Next" to advance the screen. You will be given a notice to obtain the Microsoft Authenticator app:

• The app is available free of charge on the Google Play Store or the Apple App Store
• In your respective app store search for "Microsoft Authenticator". Double- and triple-check you’re choosing the app by "Microsoft Corporation" and it has the icon in the image:

• Install the app from the app store. You don’t need to do anything else with the app at the moment.

 

• Go back to your browser and the "Keep your account secure" screen. Now that you’ve installed the Authenticator app, choose "Next":

• The next screen will be used to add your account to the Authenticator app. Click on the link that reads "Pair your account to the app by clicking this link.":

• This will launch the app on your phone. You must give the Authenticator app permission to send you Notifications. Choose "Allow":

• The app will proceed with adding your account automatically. You do not need to take any action when it says "Activating. Please wait…":

• On the app’s main screen, you should now see your account listed:

• *Note: If you do not see your account listed at this point, the process may have timed out. Go back to Part 1 and reattempt to login. Choose the same link to pair, and it should now activate properly.

• With your account in the app, the last step is to verify everything is working
• Switch back to the browser and advance the screen. You should be given a two-digit number on the screen
• At the same time, the Authenticator app should ask you to "Approve sign-in?" through a pop-up notification:

• Open the notification and enter the two-digit number you were given (it will differ from the image). Confirm "Yes" it is you signing in:

• Your browser should update with a "Notification approved" message:

• Choose "Next" to solidify the connection and you’re on the last step.
• To verify it is your device, enter your phone number and choose "Next". Currently, only US-based telephone numbers have been tested:

• You will receive a one-time code through text. Enter that code in the box and choose "Next":

• Congratulations, you are finished!!

Microsoft Authenticator is successfully setup on your device and account. The next time you login to a school resource (email, Library, Wepa), you will simply approve the sign in on your smartphone by entering a two-digit code.