Student Email

Students registered for classes automatically receive a student email address, coupled with access to Microsoft Office 365 and OneDrive.

 

More information on Office 365 can be found here.

 

How to Access Your Student Email Account

  1. Navigate to https://www.office.com and click on "Sign in"
    outlook.com
  2. Enter your username and click "Next"
    *Username: firstname.lastname#####@students.gcccd.edu
    outlook.com username
  3. Enter your password and click "Sign in"
    *Password: 6-digit College PIN
    outlook.com password
  4. If this is your personal device, you can choose to remain signed in, otherwise, select "No"
    outlook.com remember me?
  5. Congrats! You should now be at your Inbox.
    outlook.com inbox

Notes

*Note 1: If your Self-Service username contains 5 digits at the end of it, your email username will as well.

 

*Note 2: If you have changed your email password from the default college PIN, it will affect ALL campus-based accounts, which includes your Email, Wireless, Library, and Computer Workstation login.

 

*Note 3: When sending and receiving email messages, your address will be as follows: firstname.lastname@students.gcccd.edu.

 

*Note 4: Upon successfully logging in to your student email you may be prompted to set up Multi-Factor Authentication. This will require a text message to your cell phone when logging in from any off campus location.

 

Troubleshooting

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I can't find my messages in my Inbox!

Sometimes Outlook defaults to the "Focused Inbox" which hides messages it doesn't think you need to see. Try turning off "Focused Inbox" to see all messages:

  • Click on your initials in the top right corner, and choose the "Settings" cog.
  • Scroll down to the Focused Inbox option and toggle it off.

outlook.com focused inbox

Now you should see all messages in your Inbox.

I can't login!
  • Have you downloaded and installed Microsoft Office?
  • Have you changed your password from the default PIN (MMDDYY)?

If you've installed Office and customized your password for that, use that same custom password for your email. If you've forgotten, contact the helpdesk, here.

Something else is wrong that isn't covered here!

Contact the student helpdesk. Find their info here.

 

 

Need further assistance?

If you have questions or need clarification about this guidance, please reach out to the Technology Help Desk.