Get Help from the Library

Library Login Help

Currently enrolled Grossmont students can access the library's online material from off-campus, by logging in using your primary @gcccd.edu account. This is the same log in and password as Self-Service.

For more information, please look at the Grossmont College Passwords and Accounts Guide.

Still having problems?

• Have you been at Grossmont College for more than about 12 months? 
  • Students need to reset their password about every 12 months.  
  • You can reset your password by accessing your student email because they are linked. How to access your student email.
• Have you signed in successfully but need to set up multi-factor authentication?
  • Please look at our Multi-Factor Authentication how to guide.
• Do you have numbers at the end of your Self-Service login?
  • Include the numbers after your name.
• Did you truncate your username to the first 20 characters?
  • Usernames no longer stop after the 20th character. Please include the entire username no matter the length. 
• Did you change your Grossmont College email password?
  • If so, use this new password.
• If you still have problems, try resetting your password.  
  
  • Students may reset campus account/ email password by utilizing Microsoft's Password Reset tool.
• Are you enrolled at Cuyamaca College not Grossmont College?
  • • If so, please visit the Cuyamaca College Library.
• Having issues just with the Kanopy database?
  • Visit the Kanopy help page.
• Still having problems?
  • Email the GC help desk at  g-helpdesk@gcccd.edu or call (619) 644-7742 and leave a message. Your call will be returned as soon as possible.