Get Help from the Library


Library Login Help

Currently enrolled Grossmont students can access the library's online material from off-campus.  Fill in your Grossmont College Microsoft Office 365 login credentials.  



Password: 6-digit birthday (until it has been changed)


For more information, please look at the Grossmont College Office 365 Help Guide.


Still having problems?
  • Have you been at Grossmont College for more than about 6 months? 
    • Students need to reset their password about every 6 months.  
    • You can reset your password by accessing your student email because they are linked.  How to access your student email.
  • Have you signed in successfully but need to set up multi-factor authentication?
  • Do you have numbers at the end of your Canvas login?
    • Include the numbers after your name.
    • Example:
  • Did you truncate your username to the first 20 characters?
    • Usernames no longer stop after the 20th character.  Please include the entire username no matter the length. 
  • Did you change your Self-Service or Canvas password?
    • Still use your 6-digit birthday.  (Not 8-digit birthday)
    • Example: If your birthday is January 1, 2002, enter 010102
  • Did you change your Grossmont College Microsoft password (Word, Excel, Outlook)?
    • If so, use this new password.
  • If you still have problems, try resetting your password.  
  • Are you enrolled at Cuyamaca College not Grossmont College?
  • Having issues just with the Kanopy database?
  • Still having problems?
    • Email the GC help desk at or call (619) 644-7742 and leave a message.  Your call will be returned as soon as possible.


Library Instruction for Students

The library offers a variety of instruction for students. Become a better searcher and use resources efficiently.  Visit our Library Instruction page for more information.   


Other Research Help


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Self-Guided Library Video Tutorials

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One-Hour Library Tutorial (LUCI)

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Research Guides

Kanopy Login Help

Start by going to the Library's Homepage:

  • Click Databases -> and then Kanopy.
  • You will then see a Kanopy page and it will look like you have to login but you don't have to. 
    • Just click LOG IN TO GCCCD and then click LOG IN TO GCCCD one more time and that will take you to the Kanopy homepage. 
  • Next enter your username and password. 
    • You can find more information on your library username a password here: Login Help
  • You can search for the title of the film or search by subject.

You can also watch this short video demo below:


Research Help

For general questions and research help      

chat     24/7 chat

 phone    (619) 644 - 7361



Circulation Help

For course reserves, loans, and renewals


website     Library Circulation Services