College Planning & Institutional Effectiveness

Grossmont College's Office of College Planning & Institutional Effectiveness (CPIE) promotes collaboration and continuous quality improvement by organizing college-wide planning, research, outcomes assessment, program review, and resource allocation into an integrated process. This integration provides a means for determining how well the College is fulfilling its mission and achieving its strategic goals. The CPIE office supports student success and institutional effectiveness by providing leadership for the following activities: 

  • Strategic Planning 
  • Annual Unit Planning 
  • Student Learning Outcomes and Assessment 
  • Data Collection, Analysis, & Research to Inform College-wide Decision-making 
  • Data Literacy Training 
  • Accreditation and Reports to External Agencies 
  • Integration of College-wide Initiatives (e.g., Student Equity & Achievement, Guided Pathways)

The CPIE Office supports Grossmont College's mission "to cultivate an equitable student-centered learning environment" and to "hold ourselves accountable for improving student outcomes" by monitoring and highlighting where racial equity gaps exist and by ensuring college-wide planning efforts include action items to address these gaps. 


Institutional Effectiveness 

Key Performance Indicators and the Student Success Dashboard are compiled annually to evaluate college-level outcomes such as student persistence, course completion, and graduation and/or transfer. Outcomes Assessment is used to evaluate student learning in individual courses, at completion of programs, across the general education curriculum, and also to evaluate Student Services and Administrative areas on campus. Student and College Employee Surveys and Focus Group data provide information on how stakeholders perceive the college and our success at both academic and non-academic outcomes, such as campus climate. Program Review  is the process that Academic Departments and Administrative and Student Services units participate in to assess their own strengths and weaknesses and develop plans for continuous improvement. Academic Departments are formally reviewed every six years while the Administrative and Student Services units are reviewed every three years. Each department or unit also updates their periodic reviews with Annual Updates. 


CPIE Team Members

Dr. Joan Ahrens, Senior Dean of College Planning and Institutional Effectiveness

Cindy Emerson, Administrative Assistant III

Dr. Victoria Rodriguez, Dean of Student Success and Equity

Marcelo Nieto, Research and Planning Analyst 

Christopher Yerkes, Institutional Effectiveness Program Specialist 

Carmen Hernandez, Guided Pathways Project Coordinator




The California Community Colleges Chancellor's Office maintains several public databases for all community colleges in the state. 


The Student Success Scorecard  is part of the Student Success Initiative and tracks outcomes for COHORTS of students--who start in the same academic year--through the next six years on a variety of metrics.


The CCCCO Data Mart is a database of many college metrics for each college in the state for each academic year. These include demographic data on faculty, staff, and students, student service metrics, courses/sections offered, students success, transfer and wages.