Policies & Procedures
Know the standards. Avoid delays.
Prints & SuppliesKnow the standards. Avoid delays.
Prints & SuppliesReview ordering procedures, file requirements, and production timelines before submitting a request. Understanding the process can help prevent delays and keep projects moving smoothly through production.
Review Before You Submit
How Requests Are Submitted
All printing and supply requests are submitted through Print Shop Pro, the Printing Department's online ordering system. Walk-in and email submissions are not accepted.
Print Shop Pro is used to submit:
Before You Submit
Have the following information ready:
File Submission
Special Requirements
Order Pickup
Providing properly prepared files helps ensure accurate reproduction, reduces delays, and minimizes the need for revisions.
File Formats
PDF files are preferred because they preserve formatting, fonts, images, and page layouts during production.
The Printing Department also accepts:
Non-PDF Files
Non-PDF files may display differently depending on software versions, fonts, images, or formatting. To help ensure accurate reproduction, convert files to PDF whenever possible before submission.
Before You Upload
Review files to ensure:
Proofreading
File Revisions
Changes requested after a job has been submitted may delay production and affect turnaround times.
Production times vary depending on the size, complexity, and requirements of each project. Submitting requests as early as possible helps ensure materials are completed when needed.
Allow Additional Time For
Peak Production Periods
Turnaround times may be longer during periods of high demand, including:
Common Causes of Delays
Production may be delayed when:
Submitting complete, print-ready files and allowing adequate lead time helps keep projects moving through production efficiently.