Policies & Procedures

Review ordering procedures, file requirements, and production timelines before submitting a request. Understanding the process can help prevent delays and keep projects moving smoothly through production.

 


Requirements

Review Before You Submit

 

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Ordering Procedures

 

How Requests Are Submitted

All printing and supply requests are submitted through Print Shop Pro, the Printing Department's online ordering system. Walk-in and email submissions are not accepted.

 

Print Shop Pro is used to submit:

  • Office supply orders
  • Quick copy requests
  • Posters, flyers, brochures, and signage
  • Business cards, letterhead, and envelopes
  • Bookstore printing requests
  • Other specialized printing services

 


Before You Submit

Have the following information ready:

  • An approved Print Shop Pro account
  • A print-ready file
  • Quantity requested
  • Completion date or deadline
  • Budget or account information, if required

 


File Submission

  • Only one file attachment may be uploaded per request.
  • If multiple files must be combined into a single project, include instructions in the Special Instructions field.
  • Review files carefully before submitting. Changes made after submission may delay production.

 


Special Requirements

  • Color printing requires dean approval.
  • Lamination requests require dean approval.
  • Tests, exams, and quizzes must be submitted by faculty or classified staff.

 


Order Pickup

  • Completed jobs are available for pickup in the Printing Department and are filed alphabetically by last name.
  • Student workers and part-time employees are not permitted to pick up tests, exams, or quizzes.

 

File Requirements

 

Providing properly prepared files helps ensure accurate reproduction, reduces delays, and minimizes the need for revisions.

 

File Formats

PDF files are preferred because they preserve formatting, fonts, images, and page layouts during production.

 

The Printing Department also accepts:

  • Microsoft Word (.doc, .docx)
  • Microsoft Excel (.xls, .xlsx)
  • Microsoft PowerPoint (.ppt, .pptx)
  • Publisher or other files may be accepted
  • Image files (.jpg, .jpeg, .png, .tif/.tiff)

 


Non-PDF Files

Non-PDF files may display differently depending on software versions, fonts, images, or formatting. To help ensure accurate reproduction, convert files to PDF whenever possible before submission.

 


Before You Upload

Review files to ensure:

  • Content is final and approved
  • Page size and orientation are correct
  • Images are clear and readable
  • Fonts display correctly
  • Pages appear in the correct order
  • Files do not contain unwanted blank pages

 


Proofreading

  • Review all files carefully before submission.
  • The Printing Department reproduces materials as submitted and is not responsible for errors in content, spelling, formatting, or layout.

 


File Revisions

Changes requested after a job has been submitted may delay production and affect turnaround times.

 

Production Timelines

 

Production times vary depending on the size, complexity, and requirements of each project. Submitting requests as early as possible helps ensure materials are completed when needed.

 


Allow Additional Time For

  • Large-volume print jobs
  • Color printing
  • Specialized finishing or binding
  • Course packets and instructional materials
  • Posters, banners, and oversized printing
  • Projects requiring revisions or approvals

 


Peak Production Periods

Turnaround times may be longer during periods of high demand, including:

  • Beginning of the semester
  • Registration periods
  • Major campus events
  • End-of-semester deadlines

 


Common Causes of Delays

Production may be delayed when:

  • Files are incomplete or improperly formatted
  • Required approvals have not been received
  • Multiple revisions are submitted after production begins
  • Instructions are incomplete or unclear
  • Print-ready files are not provided

Submitting complete, print-ready files and allowing adequate lead time helps keep projects moving through production efficiently.