Student Resources & FAQ's




Frequently Asked Questions


How do I log into Canvas?
Information on how to log into Blackboard can be found on the Student Login Assistance page.



How do I get Support for Canvas? 


For any login or technical issues with Canvas, students need to contact the Canvas 24/7 support line at 1-844-600-4953 for assistance. There is no on-campus support for Canvas at Grossmont College. 



How do I access my Grossmont College Student Email Account?
Information on how to access your student email account can be found via the Email Access tutorial.



How do I change my email?
Read this short PDF tutorial on how to change your email address within Blackboard.



What courses are offered online?
You can learn more about what classes are offered online by visiting Web Advisor or viewing the latest class schedule.



How do I learn how to use Canvas? 
Visit our Student Training page to learn about about Online Classes and how to use Canvas.



What is the correct browser to use?
The latest versions of Google Chrome or Firefox are the supported browsers to use with Blackboard. DO NOT USE INTERNET EXPLORER OR MICROSOFT EDGE.



Where do I purchase Course Materials?
Visit the Grossmont College Online Bookstore to purchase any materials you made need for your online classes.



What if I need a Tutor? 
Feel free to visit our Tutoring Center. Or contact your instructor about Smart-Thinking an online tutoring service offered directly through Blackboard.