Open Computer Lab

Fall and Spring Hours 

*

 

Location

We are located in building 70, the Learning and Technology Resource Center. The Open Computer Lab is on the 1st floor of the Technology Mall.

 

Lab Information and Procedures

Feedback

Our lab is here to serve student needs. We can only achieve that goal by knowing what those needs are! If you've visited the lab and have comments or questions, please take a minute to take our survey at: http://bit.ly/OCL-Survey. Help us grow. Make your voice heard!

Purpose

To serve the college’s changing needs for student computer use.

All Grossmont College students who are registered for classes are welcome to use the Open Computer Lab during all open hours. A valid District login is required to access the computers. Trouble logging in? Click here for student help.

 

The Open Computer Lab is not intended to be reserved or used for instructional purposes, or personal or private tutoring. Students engaged in or receiving instruction or tutoring will be referred to the Group Study rooms on the second floor of the Tech Mall.

*Note exceptions: Depending on campus and community needs, computers may be utilized for other purposes as necessary.

 

Currently our lab staff are not fully trained in, nor may they assist with, registration or Financial Aid issues.

 

MOVE TO STUDENT SUPPORT PAGE
Students having problems accessing or using Canvas may visit the call the toll-free 24/7 Canvas support line at 1-(844)-600-4953. This line is good for both Students and Faculty.

 

MOVE TO STUDENT SUPPORT PAGE
Students seeking assistance to general WebAdvisor questions should please contact Admissions and Records.

Students using WebAdvisor may also click here for an online tutorial.

Operations

It is expected that all students abide by the following guidelines when using the lab:

 

ACCORDION
APPROPRIATE USE
Lab computers may be monitored for appropriate use. All students must follow appropriate computer usage as outlined by the District. Appropriate usage is defined in the Computer and Network Use Procedure AP 3720.

Click here to read the Appropraite Use policy.

Use of GCCCD Property, and Computer Lab, demonstrates awareness, understanding, and agreement to comply with all applicable policies and procedures. Failure to comply with the GCCCD Policies and Procedures outlined here may result in disciplinary action in accordance with Board Policy and the Student Discipline Procedures Handbook. Students are strongly encouraged to use their lab time wisely and effectively.

ACCOMMODATIONS
If you need accommodations for any type of disability, please contact Accessibility Resource Center (ARC) at (619) 644-7112 or visit their website by clicking here.
The Assistive Technology Center (ATC) is located in the Tech Mall in room 70-135, and also provides access to assistive hardware and software programs.

HOURS OF OPERATION
Listed at the top of this page. A 30- and 15-minute warning will be announced prior to our closing time. Computers are shut down automatically shortly before close. Students will be reminded to come to a stopping point and save their work.

FOOD AND DRINK
Food and drink are not permitted to be consumed in the Open Lab. Please finish your food and/or beverage before entering the OCL.

CHILDREN
The Open Computer Lab is a quiet study environment. Children may at no time be left unattended or unsupervised. It is not appropriate to request that staff supervise the children of students or co-workers. Please refer to Board Policy 3840 regarding the presence of children in the lab.

 

No child under the age of 14 may use the computers in the lab.

 

Once again, please remember that the Computer Lab is an academic environment and is not an appropriate or safe place for children. Employees may request that children or visitors leave the area should it be deemed necessary or appropriate.

QUIET ZONE
The Open Lab is a quiet study facility. Anyone having loud or disruptive behavior will be reminded of this and asked to take their conversations outside of the building.

NO CELL PHONE USAGE
Talking on cell phones in the Open Lab is not permitted. Using cell phones for texting or quiet internet usage is acceptable. Please set your cell phone to silent mode, or turn it off while in the lab. Persons talking on their cell phone will be asked to take their call outside.

PRINTING
Printing costs $0.15 per page. There are 4 black and white print stations located throughout the lab. Your print job will print to the printer in closest proximity. There is also one color printer available in the Open Lab. Color prints are $0.75 per page. If you have troubles please ask a lab aid for assistance.


STORAGE
Bring a storage device with you in order to save your work. Please remember to save your work regularly to prevent data loss. We are not equipped to recover work that is lost becuase it wasn't frequently saved.

 

Please note: items stored on the computer are erased whenever the computer is restarted or shut down.

In other words, there is no permanent storage apart from what you bring with you.

COPYRIGHT
Grossmont College requires lab users to comply with all copyright laws. Copying of computer software is strictly prohibited and the use of peer-to-peer file sharing systems is not allowed over the college’s network.

TIME LIMIT/BREAKS
There is no time limit on computer use in the lab. However, subject to demand/volume, computers that are left logged in but unattended will be restarted and made available to the next student. If you are taking a break, try and let an employee know, and keep breaks under 5 minutes. If you are walking away from the computer always take your personal property with you. Lab personnel can not be held responsible for lost or stolen items.

LOST & FOUND
Lost/misplaced items may be held in the Lost and Found at the Information Desk. Items are logged when they are turned in and signed out when they are identified/picked up. Wallets, purses, or anything of a significant value will not be retained at the Information Desk but instead will be immediately sent to the Campus and Parking Services.

 

Although we always do our best to retain and return items to their rightful owner, the college cannot be held responsible for lost or misplaced items.

EQUIPMENT & SUPPLIES
You may use your own personal headphones in the lab. Ask for assistance if you need equipment to be moved or adjusted for you. USB ports are provided; however do not plug your personal devices into the power strips at the work stations. The power strips in the lab are not designated for providing electricity to charge your personal device (but you may use the USB ports on the computers).

SOFTWARE
Computers in the Open Computer Lab are configured with a pre-determined set of software and drivers. The installation or use of personal software is disallowed.

LAPTOPS
You are welcome to use your laptop in the Open Computer Lab. However we ask that you not plug into the power strips at workstations. Please do not leave your laptop unattended. Staff may help you connect to the wireless network, but we cannot troubleshoot hardware/software issues on student's personal devices.

RECYCLE/TRASH
Please do not eat food in the Tech Mall. Please do not leave plastic wrappers, tissues, or trash in your area. Refuse bins are provided throughout the building. Blue containers are provided for recycling of clean, dry, paper products (no food/drink).

WHEN LEAVING
Please be courteous to others - clean up your work area, push in your chair, and deposit trash in the garbage can.

 

Services Offered

The Open Computer Lab (OCL) is for general course work and we support a wide variety of computer software for many Departments on campus.

All of our computers are running the Windows 10 Professional 64-bit Operating System and offer the Microsoft Office 2019 Software Suite, as well as Internet access. Access to Canvas, the Learning Management System used by the college, is also available. All computers have the Adobe Creative Cloud software suite as well.

We offer computer access and general assistance for course work in the lab. Some of our lab aids have special knowledge of software applications; however, no one lab aid would have the expertise that may be required to teach you a particular software application. Our lab aids are limited to 10 minutes of help per student. If you need assistance with a particular piece of software or concept, please contact your instructor.

Again, the Computer Lab Technician(s), and our lab aids are available for quick assistance, but their role is not to replace that of an instructor, nor is it to complete assignments for students. Students are welcome to ask reasonable questions and assistance will be provided as appropriate, however we cannot guarantee familiarity with or knowledge of all of the software products available to users.

Computer-assisted and classroom-assisted instructional products are available as required by departments and instructors for specific courses. Check with your individual instructors for more details.

Equipment

The Open Computer Lab offers the following equipment for student use:

 

  • Approx. 175 Personal Computers (we do not support Macs)
  • 4 black & white printers
  • 7 desktop scanners and 1 large format scanner
  • 1 color printer

We offer ADA access at 15 separate work areas throughout the OCL, many with computers.

A variety of software packages are available for word processing, data bases, spreadsheets, graphic design, online classes and projects, as well as desktop publishing.

Test Proctoring

Neither the Open Computer Lab nor the Tech Mall currently offer proctoring for tests/assessments for outside agencies.

Arrangements can be made by contacting the Grossmont College Assessment Center. Located in Building 10, they can be reached by telephone at 619-644-7200, or visit their website at the Assessment Office for more information.

Typing Tests

Typing tests are not offered by the Open Computer Lab, but obtained through the Business Office Technology Flex Lab, located adjacent to the OCL, on the first floor of the Tech Mall, room 70-131.

Contact Candy McLaughlin at 619-644-7548 to schedule an appointment and for more information regarding typing tests and certificates.

Wireless Internet

Currently enrolled students may access and use our services from their mobile device. Please be aware that use of the Wireless Internet access is subject to appropriate computer usage guidelines as outlined by the District in the Computer and Network Use Procedure AP 3720.

Please click here to read this policy as you are agreeing to be bound by it.

Wireless access is provided on an as-is basis. The District does not guarantee wireless functionality and we cannot troubleshoot your wireless device.