Frequently Asked Questions


Students may look here for a quick answer to common questions in lieu of contacting the helpdesk.


Select a question below to view the answer.


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What is my "college PIN"?

Your "college PIN" is your default campus password in the 6-digit format (not the Canvas password which is 8 digits).

Does the school provide WiFi hotspots?

A limited number of hotspots are available for student use.

Please click here for more information.

How can I connect to the campus wireless network?

Please click here to see the wireless network guide.

How do I open my Grossmont email account?

Please click here to see the email guide.

How can I log in to the Library databases?  

Please click here to see the Library databases login  guide.