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Technology Resources

Help Desk
Hours: 8 a.m. – 5 p.m., Monday - Friday
Email: g-helpdesk@gcccd.edu
Phone: 619-644-7742 (Calls are being routed to a voicemail, which in turn emails our support technicians.)

ConferZoom (CCCConfer/CCC Zoom)

Hours: 7 a.m. - 4 p.m., Monday - Friday
Real-time assistance: 1-760-744-1150 ext. 1537, 1543
Email: support@ccctechconnect.org
After-hours assistance: https://support.zoom.us/hc/en-us
User Guides (for use outside of Canvas)

Email Help (web access)

Online User Guide

Software Resources

Adobe Creative Cloud
Adobe Help and Tutorials
Microsoft Office
Installing Free Microsoft Office Software for Home
Microsoft Office Training

Workday
Workday Training (requires District log-in)

Voicemail 

User Guide

Professional Development

Vision Resource Center (CCCCO Professional Development)

Access to:

  • Communities, including COVID-19
  • LinkedIn Learning (formerly Lynda.com)
  • Webinars on state initiatives (Guided Pathways, AB 705, etc.)

California Community Colleges Accessibility Center

California Virtual Campus (CCCCO Online Education Initiative)

California Community Colleges’ Success Network (3CSN)