Printing with Wepa

Printing on campus is facilitated by an outside vendor, Wepa. Wepa kiosks allow multiple methods for printing and scanning. Read below to learn how it all works.

 

How Wepa Printing Works

There are two overall avenues to printing with Wepa: using an account, or printing as a guest. In general, the procedure is to submit your documents to be printed, access a Wepa kiosk, confirm your options, then pay and print. Learn more about the different options below.

Guest Users

As a guest user, you can submit print jobs without needing a Wepa account. To print, follow the procedure outlined below.

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Submitting your document(s) as guest

Send an email to Wepa Print's Submissions address, print@wepanow.com, with your document attached. Wepa can accept a variety of file types including .docx, .pdf, .pptx, and more. You may indicate print options in the body of the email by typing the word(s) Color, Duplex, or both.

Wepa will send you a reply shortly after receiving your submission. Confirm print options and make a note of your 5-digit code.

*Note: You may also print utilizing a USB flash drive instead of email.

 

Releasing your document(s) as guest

You may release your print job from any Wepa kiosk on any campus.

To release your document(s):

  1. Approach a kiosk and select No card? Tap here
  2. On the next screen tap the option that reads Login with Wepa account, Wepa code, and more
  3. Select I have a Wepa code
  4. Enter your 5-digit code at the kiosk
  5. Confirm your desired print options
  6. You will be prompted for payment (see Payment Options section, below)

Account Users

As a student with a Wepa account, you have more options to print from multiple devices.

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Option 1 - Submit your document(s) from a campus/lab computer

To print from a campus computer, simply log in using your @gcccd.edu credentials. When you print, choose a Wepa entry from the dropdown, and your print job will be queued. In the printer dropdown menu, BW stands for Black and White; Duplex means it will print on both sides.

Option 2 - Submit your document(s) from your personal device

You may setup a print from off-campus by logging in to the Wepa Now website. Select your school, then login with your @gcccd.edu email credentials to upload documents.

It is also possible to print from your smart phone. Simply download the Wepa Print app from the Apple App Store or Google Play Store. After selecting your school, you will log in with your @gcccd.edu credentials.

*Note: You will not be able to use your @gcccd.edu email off-campus until following the Microsoft Authenticator setup guide.

 

Option 3 - Print directly from a cloud service (Google Drive, OneDrive, etc.)

You may link a cloud drive service to your Wepa/student account. This will allow you to walk up to a kiosk and print directly from DropBox, Google Drive, OneDrive, etc. Link your account from within the app or any Wepa kiosk, after logging in.

 

Payment Options

Users that have an account or use the app have additional payment options.

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Guest Users

When purchasing prints, guest users have multiple payment methods available to them. Guests may pay by using:

  • Pre-Paid Print Cards - purchase these at the College Cashier’s Office. These cards are available in $1 or $5 increments and can be swiped at the kiosk. Pre-paid print cards will not be replaced, and jobs may not be refunded to this payment method
  • Debit/Credit Card - enter your card information to pay directly from your debit/credit card
  • PayPal - you may login to PayPal as an alternative to a debit/credit card

*Note: A $0.40 processing fee applies for transactions under $5.00 when paying by debit or credit card.

 

Account Users

Account users have additional payment methods available to them.

You may pay for your prints using any of the above methods, or you may add funds to your Wepa account.

Printing from your account balance eliminates the transaction fee associated with credit/debit card transactions. Users may add funds to their Wepa account at any time.

When funding your account, please note the following:

  • Deposit minimum - there is a $5.00 minimum deposit required
  • Deposit methods - you may add funds to your Wepa account using Apple Pay, PayPal, Venmo, or a debit/credit card. Add funds through the Wepa Print app or by logging in to the Wepa Now website.

*Note: You’ll need Microsoft Authenticator to log in and manage your funds.

 

 

Printing Costs

Wepa's pricing is a pay-per-page model. The costs associated with printing are:

  • Black and White print (single-sided): 10¢ per page
  • Black and White Duplex (prints front and back): 15¢ per page
  • Color (single-sided): 50¢ per page
  • Color Duplex (prints front and back): 75¢ per page

*Note: Print jobs under $5.00 will incur a $0.40 processing fee per transaction unless funded by your account.

 

Wepa Kiosk Locations

Wepa kiosks are available at five different locations across campus:

  • Library (Building 70, North, 1st Floor)
  • Tech Mall (Building 70, South, 1st Floor)
  • Student Center (Building 60, 1st Floor, adjacent to the Griffin Grill)
  • Student Services area (Building 10, across from Admissions and Records desk)
  • Health Sciences lobby (Room 34-220, 2nd Floor)

Campus printing locations:

 

Copying and Scanning

Wepa kiosks allow you to scan and copy documents as well. Here’s a quick explanation how:

  1. Log In (optional) - Use your student ID or account credentials at the Wepa kiosk
  2. Scan or Copy - Select the Copy/Scan option and place your document on the scanner glass. You can scan multiple pages by following the on-screen prompts
  3. Upload or Print - Once you’ve finished scanning, you may choose to either upload the document to your cloud, save it to a USB drive, or print it out for an immediate copy

 

Getting Help

If you encounter issues logging in, finding your account, or documents not appearing in your queue, you may obtain assistance in person at the Tech Mall Open Computer Lab in Building 70.

For issues with quality or misprinted documents, or account assistance, please submit a support ticket or chat with a live agent at support.wepanow.com.

 


 

Need further assistance?

If you have questions or need clarification about this guidance, please reach out to the Technology Help Desk.