Business Office Technology
Program Director or Chairperson: Illyana McManus
Program Description: Business Office Technology students train for
administrative support positions in the fields of accounting, general business,
law, medicine, insurance, and information processing. Subject areas include
keyboarding, computer applications, accounting, office management, business
communication, specialized office equipment, and specialized office procedures.
The BOT program at Grossmont College has moved to flexible programs using
computer-aided instruction to teach keyboard skills, computer applications, and
a variety of subject areas in an open-entry, open-exit environment (the "FlexLab)."
Student demand and enrollment are expected to increase, since the FlexLab
program allows efficient, self-paced study at times convenient to the students.
In addition, the Office Professional Training (OPT) program offers short-term,
intensive training for specific populations (based upon current Grant funding),
as well as welfare and general assistance recipients. It historically draws
strong enrollment. In the next 10 years the department will rely more on
internet interaction, continued "self-paced" learning, and focus on new office
software (i.e.: voice recognition) and the skills needed to function in the ever
changing technolgy-driven office.
Activity #1: Move entire BOT Department to the Tech Center, including
Flex Lab, offices, and classrooms.
Expected Benefit: Upgraded computer labs and classrooms, less
computer down-time due to broken equipment, most current version of all
Activity #2: Enhance off-site and distance learning programs, focusing on
"hybrid" courses for software. Provide ongoing faculty and staff development,
especially in computer-aided assessment and testing.
Expected Benefit: Provide more options and flexibility for student
access to courses and, ultimately, student success.
Activity #3: Transition to Office 2003 software. Develop flex lab course
content, select textbooks and assessment software for Flex Lab courses.
Expected Benefit: Upgrade to the most current version of MS Office
software so students complete the program with up-to-date skills.
Activity #4: Hire additional full-time faculty member, mainly for Flex
Expected Benefit: Provide students with faculty who have extensive
software knowledge and who are on-campus during day/evening hours to offer
support and answer questions. Develop faculty who are wiling to take part in
campus activities to better the campus community.
Additional Planning Activities
- Replace one full-time faculty position
- Continue searching for OPT grant funding, support the OPT program
- Become a permanent MOS testing site
- Develop and enhance work-study opportunities in external industries and
- Explore non-credit courses and develop link with ECCC
- Work toward hiring one permanent part-time instructional aide (para-professional)
- Create Project Success links with other College departments
2003 – 2004 Accomplishments
- Development of on-line Flex Lab grades via BOT website
- New/modified curriculum passed: 2 mini-certificates, department and number
- Offered 2 new courses: Integrated Office and Office Project Coordination
- Reviewed prerequisites: added hard-blocks and updated existing recommended
- Started tracking BOT certificate students via on-line form: sent
letters/fliers with certificate requirements and course completions highlighted
- Added three new companies to the BAC meeting invitation list and as sites for
- Set two MOS exam testing dates for Spring '04.