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PUBLIC SAFETY DISPATCHER (AOJ 158)
128 HOURS (96 lecture / 32 lab) 6.5 units
Mon. & Wed. nights, 6-10pm
This course can help prepare
students for work as dispatchers in fire and police agencies.
The Dispatch course is also POST approved as meeting the basic
Dispatcher training for law enforcement agencies. It also
includes a Computer Aided Dispatch component using state of the art
computer technology. In addition, students participate in
"on-the-job" experience by working side by side with local police
and fire dispatchers. NOTE: Students must also meet POST
requirements for employment as Dispatchers!! Background checks
ARE done for the "Ride along" components, where they work with local
dispatchers. Those with Felony convictions and other
disqualifiers may not be eligible to participate in the program!
This course is offered on Monday & Wednesday nights from 6-10pm, with some
Saturdays TBA. We offer the course during the spring and fall semesters
only, and it is a full semester in length (16 weeks).
To enroll in this course, submit an application to the college at
www.grossmont.edu and then
register through WebAdvisor. If you have any questions, please
contact our Administration of Justice office at 619-644-7323 or
email kathy.sentz@gcccd.edu.
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anything you like?
You have lots of choices to make!
Students planning careers in the Administration of Justice field
may choose from several programs to suit their specific objectives.
Please click on another link to learn more about our other programs.
Public Safety Dispatcher
Testing Consortium
The San Diego Area Public Safety
Dispatcher Testing Consortium was founded in 1998 with a handful of local cities
participating. In the past few years, this Consortium has grown to cover the
testing needs of nine public agencies and local municipalities in the San Diego
County area which include: The Cities of Carlsbad, Coronado, El Cajon, National
City and Oceanside, as well as, the San Diego Unified Port District and San
Diego Community College District, Heartland Fire District (HCFA), and San Diego
State University Campus Police. The Commission on Peace Officer Standards and
Training (P.O.S.T.) is a State of California, Department of Justice, Training
Agency dedicated to establishing and maintaining law enforcement standards for
training Police Officers. This agency also establishes and maintains testing
standards for 911 operators / police dispatchers. The content of the Public
Safety Dispatcher exam was developed by this agency.
The San Diego Area Public Safety
Dispatcher Testing Consortium conducts exams during the months of September,
January and May of each year. Successful completion of the exam is a
requirement for the application process in some of these Cities and
Government/Public agencies. Persons who achieve a score of 48 points or higher
are issued a certificate that can be used in conjunction with an application to
apply at these consortium agencies. Keep in mind that each agency is different
and may have additional filing requirements. You will need to contact the
agency that you are interested in to inquire about their application procedures.
Certificates are valid for two
years. The test is a series of exams that test for following directions, (both
verbally and in writing) and correctly recording information under time pressure.
If you are interested in preparing for this position, we suggest you contact
your local ROP Office or Community College. As a general rule, these
positions require typing skills and may require some type of related job
experience and minimal education standards. Each individual agency will publish
their specific job requirements on their job announcement and/or class
specification.
Essential
duties for the Public Safety Dispatcher include the ability to: use a computer
keyboard, work at a desk or console for prolonged periods of times; give and
receive oral communication over a telephone, radio or in person using
telephones, microphone and/or headsets; read a computer screen; read and work in
a low lighting environment; be assigned to a variety of shifts around the clock
and throughout the entire week; work with the public and police/fire employees
in routine, as well as, emergency situations; handle multiple issues
simultaneously; interpret rules and procedures in normal, as well as, stressful
situations. Note: Each Agency/City also conducts thorough background
investigations. This may take several weeks/months to complete.
Please visit
http://www.carlsbadca.gov/hr/4hrregionaljobs.html for more info or to
register for testing.
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